lobivis.blogg.se - Oracle help desk number

Oracle help desk number upgrade#
Oracle help desk number software#
Oracle help desk number code#

When we receive a product enhancement request, the Support Engineer will work to define and clearly document the request. If you are interested in submitting product enhancement requests, you can do so by creating a case with support.

Fee-based service available on selected products.

Support Engineers will provide known workaround solutions and fixes.

Includes uninterrupted access to technical support via phone, online and chat.

Oracle help desk number software#

Annual software maintenance contract must be renewed.Continuing Support is no guaranteed on every product.

Oracle help desk number upgrade#

If you are unable to upgrade or migrate your product prior to its end-of-life, for products that do not offer Long Term Support (LTS) releases, we offer a Continuing Support service to provide you with one year of limited support beyond your software's end-of-life or end-of-support date.

Support is not obligated to provide assistance on this version of the product.

Support will be provided to assist with upgrading to a supported version.

Release is not available for download from the Support Portal.

No new patches or fixes will be created for this release.

Includes release/versions which are retired or discontinued.

Release/version is available for download from the Support Portal.

You are encouraged to plan an upgrade to a release/version on "Full Support".

Oracle help desk number code#

No new code fixes will be generated except under extreme circumstances and at our discretion.

Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes.Release/version is available for download from Support Portal.Release/version is fully supported by both Support and Development.Maintenance releases and/or hot fixes are periodically made available for this release.Enhancement requests for this release are accepted and may be considered for future releases.Includes most current released version of a product and one or more prior releases.Product is fully supported, generally available release/version.Refer to the product lifecycle table on your Product Support Page or Knowledge Base for more information. Our usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. We will attempt to answer questions on older versions of our products provided resources are available however, if you are using a discontinued version, we encourage you to upgrade to the currently supported version of the product. We strive to put resources behind the most recent product releases in order to continually improve and enhance the value of our products. Fixes to older versions are at our discretion. It is our policy to provide support and fixes in current versions of our products when you are under a current support agreement. The Product Support Lifecycle describes the phases during which our products are eligible for patches (fixes), support and downloads from the Support Portal.

Storage Performance and Utilization Management.

Information Archiving & Storage Management.

Hybrid Active Directory Security and Governance.

Starling Identity Analytics & Risk Intelligence.

One Identity Safeguard for Privileged Passwords.